We all know how frustrating this can be if your Zoom Smart Virtual Background Package Download Failed. Your Zoom Background Packages were supposed to download, and you’re on the clock, but they failed to do so. Now what? You could try downloading them again, or you could try these other troubleshooting steps that might work for you!
Fix: Zoom Smart Virtual Background Package Download Failure
Zoom is a world-leading video conferencing and online collaboration platform that allows users to communicate and collaborate with their clients, customers, and co-workers using high-definition video, voice, chat, and web content sharing.
As of a few days, some users could not download the Zoom virtual background packs. If you are also facing same issue, then try following things to resolve “Zoom Smart Virtual Background Package Download Failed” problem:
- Update Zoom App (Use Latest Version)
- Check the system requirements to run Zoom Smart Virtual Background features
- Check Zoom permissions in system preferences
- Make sure ‘virtual backgrounds’ is enabled on Zoom
- Uninstall and reinstall the Zoom application.
Keep in mind that if you still cannot download them after trying above troubleshooting ways, then try signing out of your Zoom account by clicking your name at the top-right corner and selecting “sign out.”
After doing so, please wait 5 minutes before trying again as it seems they are tied to an IP address or something along those lines that has not been working for everyone.